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Program Manager

Location: Bangalore, Gurgaon, Chennai, Hyderabad

Key Responsibility:

Your primary job responsibility will include (and not limited to): 

  • Ownership of Program Office activities covering all aspects of program delivery & participants learning experience
  • Coordinate with faculty to create best in class learning material - video, reading material, assignment
  • Support faculty and senior managers to ensure that participant’s learning outcomes are met and a high level of satisfaction is maintained
  •  Be the first point contact for participants, troubleshoot queries and manage discussions
  •  Assist program director and senior operations and academics managers in planning on-campus sessions, preparing schedules, evaluation, grading and coordinating with faculty (including senior professionals from the industry)
  •  Monitor participants’ performance and various program trackers to ensure the program is running well in areas of responsibility and escalate cases as needed
  • Collate learning material, solutions and grades from faculty and upload to the LMS
  •  Review course videos to ensure quality
  •  Ensure infrastructure and technology readiness during on-campus sessions and live webinars during weekends and be available to ensure smooth operations and delivery
  •  Manage, identify and implement processes for smoother program management to ensure a consistent and trouble free learning experience
  • Coordinate with IT and Admin to ensure smooth execution at various locations
  • Travel to other cities as needed to manage residencies

Qualification:

  1. MBA preferable, Graduate with 2+ years of relevant experience can also be considered
  2. Competency: (Top 3)
  • Ability to multitask and coordinate with multiple stakeholders
  • Passion for learning and having great learning outcomes
  • Intermediate level knowledge in Excel and other productivity tools

 

Sounds like "the" job for you? Send in your CV @ careers@greatlearning.in & we will reach out to you accordingly.